Shipping Policy 

We offer free shipping to the following countries:

• United States
• United Kingdom
• Italy

Processing Time (Handling Time)

• Orders are processed within 1–2 business days (Monday–Friday)
• Orders are not processed on weekends or public holidays

Shipping Time (Transit Time)

• Estimated delivery time is 4–15 business days (Monday–Friday)
• Delivery times may vary depending on location, carrier delays, or customs processing

Shipping Confirmation & Tracking

• You will receive a shipping confirmation email once your order has been dispatched
• A tracking number will be provided within 1–2 business days after shipping
• Tracking updates may take 1–3 days to appear

Shipping Costs & Duties

• We offer free shipping on all orders
• No additional charges are applied at checkout
• In some cases, local customs duties or import taxes may apply, depending on your country

Important Information

• Please ensure your shipping address is correct at checkout
• We are not responsible for orders shipped to incorrect or incomplete addresses
• If a package is returned due to failed delivery or incorrect address, a restocking fee of up to 15% may apply

Delivery Notice

• Orders are delivered via local postal or courier services
• A signature may not be required upon delivery
• Once marked as delivered, we are not responsible for lost or stolen packages

Contact Us

Email: support@hey-jet.com
Phone: +1 (307)-218-3044